Testimonials

"We have been on Uptime's Umbrella program for almost 2 years.... and we have not experienced downtime of printers as we had previously. The program has relieved my staff of the troubleshooting & maintenance of our office's printers... saving us over $15K in service calls... in the last year."

Nenita Rozzi

Marsh Risk & Insurance Services

Customer since 2004

"Uptime Resources, with its comprehensive "printer umbrella" program, has enabled the City of San Leandro to realize cost savings , minimize printer down time , and improve service delivery in the overall IT arena. This p rogram has recovered valuable t ime in that IT staff is freed from pr inter management issues and may focus on other critical concerns."

Kenton Jang
City of San Leandro
Customer since 2004

“The quality of their services is as good as they claimed... to return to the previous system of purchasing toner and paying for service separately would be throwing away thousands of dollars!”

Peter Stokes

City and County of San Francisco

Department of Human Resources
Customer since 2003

"Job Corps continues to utilize Uptime Resources because they deliver as promised. They have their feet on the ground. They make my day go a little smoother."

Bob Welch

US Department Of Labor

Job Corps
Customer since 1994

“I actually did a price comparison with our office supply vendor and Uptime was cheaper and offered free service, installation and maintenance. I recommend this vendor to any office with multiple printers.”

Jessica Nelson

Manhattan Associates
Customer since 2003

“There are a few vendors that one does business with that continually meets or exceeds your expectations. Your company is one of these rare finds.”

Norman Hall

Chandler Properties
Customer since 2004

"They have great customer service and have always been extremely responsive."

Laurie Armstrong-Jackson

Jackson, Lewis, Schnitzler, & Krupman
Customer since 1993

“We have realized considerable savings both in staff time and parts replacements. In these times of budget cutbacks, the printer management program has been a lifesaver!"

Helen Liu

City and County of San Francisco

Planning Department
Customer since 2003

"Thank you for the consistently courteous and professional support. The service has always been as promised, the prices fair and the personnel ever so helpful."

Manijeh Kaviani
ATM Servicing, Wells Fargo
Customer since 1997

“They are extremely timely, extremely fast to respond when a problem occurs. And they fix the problem extremely fast too.”

Mike Leonardich
Netopia
Customer since 2004

"They care about delivering quality products and services. We've been very satisfied."

Stephen De La Vega
Alameda County Public Health Department
Customer since 1998

"The printer Umbrella program made it possible to free up the remaining staff to do other things. Further, …the Port saved approximately 12% in cost over the previous year’s expenditure for toners and printer repairs before the program started.”

George Onyemem
San Francisco Port Authority
Customer since 2003

"The Printer Umbrella program has enables our department to centralize purchasing... and monitor laser printer usage... with quarterly reports of page counts, toner replacement and maintenance for analysis and review."

Wendell Louie
City and County of San Francisco
Controllers Office
Customer since 2003